Junior CRM Operator Norwegian Barcelona

Norwegian’s loyalty program, Norwegian Reward, is growing fast and have just reached 6 million members across Europe and North America. In order to keep up with the demand to produce more CRM dialogue material for all regions we operate in, we are now recruiting new members to the Reward team.

Job description

– Continuous production and optimization of email newsletters
– Reporting open rates, click rates, bounce rate
– Ad-hoc creation of email campaigns for us and related partners
– Continuous A/B-testing, analysis and optimization of content

Qualifications

– Master or bachelor studies, marketing or relevant field
– Experience in producing high quality CRM email campaigns
– Experienced in working remotely and making use of digital communication platforms
– Knowledge of HTML/CSS
– Fluent written and spoken English skills
– Additional language skills is preferred (Spanish, Scandinavian)

Personal qualities

– Structured and detail focused
– Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes.
– Ability to “go the extra mile” when necessary
– Strong individual contributor
– Ability to follow established brand guidelines
– Ability to follow established work and approval processes
– Works effectively in a fast-paced, deadline driven environment and consistently demonstrates a high level of organizational skill and customer service.
– High degree of personal motivation